POLICIES + FAQs

INSURANCES

Please check your health insurance for its coverage of treatment for mental health

Your health insurance plan should allow you to choose your own psychiatrist, even one who is “outside the plan” (You probably will have to pay a larger portion of the cost yourself).

Also many employers offer several health care options, and you may be able to switch to coverage that allows for greater flexibility in psychiatric treatment.

Having insurance does not guarantee your insurance company will pay in full for all the services.  You will be required to pay the portion of the charge not covered by your insurance company.

We accept most of the major insurance including:

  • Blue Cross of California
  • Anthem Blue Cross
  • United Behavioral Health

CASH RATES

Initial Evaluation: $300

Medication Management: $150

CANCELLATION/RESCHEDULING

In order to provide optimal care, your appointment is reserved specifically for you.  There is a charge of $50 for failed appointments/late cancellation of appointment when less than 24 hours notice(Monday through Friday, not including weekends and holidays) is given by the patient.

If you do not contact us at 24 hours in advance of your first appointment in our office, and you miss your appointment, you will be charged a fee of $100.00.  This fee must be paid before we can reschedule an appointment for you to see the Medical Provider.

LATE ARRIVALS

Please try to be available on time for your appointment. If you arrive more than fifteen minutes late for your appointment, you may be rescheduled for a different time and date.  You will be charged a missed appointment fee.

SAME DAY APPOINTMENTS

Most insurance companies do not pay for two mental health visits on the same day. If you schedule visits with your psychiatrist on the same day that you meet with your counselor/therapist, then you may be expected to pay for one of these visits.

PRESCRIPTIONS

The physician needs to see you first before starting any new medications. For medications that you are already taking, please allow up to 3-5 working days for your refill request to be completed.

Controlled substances (Ativan, Xanax, Valium, Clonazepam, Ambien, Lunesta, Sonata, Temazepam, ADHD Stimulant medications etc) cannot be prescribed via telehealth. Otherwise, all other psychiatric medications can be prescribed by your online psychiatrist.

FORMS OF PAYMENTS

We accept Credit cards for TelePsychiatry Service

 

FREQUENT ASKED QUESTIONS

What is a mental illness?

A mental illness is a medical condition that disrupts a person’s thinking, feeling, mood, ability to relate to others and daily functioning.

What is Depression?

Everyone occasionally feels blue or sad. But these feelings are usually short-lived and pass within a couple of days. When you have depression, it interferes with daily life and causes pain for both you and those who care about you.

What are symptoms of depression?
  • Changes in appetite that result in weight losses or
  • gains unrelated to dieting
  • Insomnia or oversleeping
  • Loss of energy or increased fatigue
  • Restlessness or irritability
  • Feelings of worthlessness or inappropriate guilt
  • Difficulty thinking, concentrating, or making decisions
  • Thoughts of death or suicide or attempts at suicide.
What are the causes of mental illness?

The exact cause of mental illness is not known but researches have shown that these conditions are caused by a combination of biological, psychological and environmental factors.

Who gets mental illnesses?

Mental illnesses can affect persons of any age, race, religion, or income. There can be various reasons to get mental illness which can be discussed with your psychiatrist.

How common is mental illness?

Mental illnesses are very common; in fact, they are more common than cancer, diabetes or heart disease. According to the U.S. Surgeon General, an estimated 23% of American adults (those ages 18 and older) or about 44 million people, and about 20% of American children suffer from a mental disorder during a given year.

What treatment options are available?

Just as there are different types of medications for physical illness, different treatment options are available for individuals with mental illness. Talk to the mental health provider to find what works best for you or your child.

What is a difference between a psychiatrist and psychologist?
  • Psychiatrist: A psychiatrist is a medical doctor that specializes in the treatment of mental disorders. They hold a medical degree and are trained in the practice of Psychiatry. They can prescribe medications and also can provide counseling.
  • Psychologist: A psychologist is someone who studies the mind and behavior. They have extensive knowledge in providing counseling.
Can mental illness be prevented?

It is difficult to prevent but the prognosis can be better if one is leading a healthy lifestyle and is away from drugs and alcohol.

What are the chances of getting completely cured?

This depends on the severity and type of illness and should be discussed with a mental health professional. However, most people with mental illnesses who are diagnosed and treated will respond well and live productive lives. Many never have the same problem again, although some will experience a return of symptoms.

DISCLAIMER

Your participation in our social media channels demonstrates your agreement that Compassion Health may monitor and remove any postings or content that, in its sole discretion, we deem is inappropriate.

Our social media postings, blogs, videos and content do not constitute medical or healthcare advice, and they are not a substitute for the advice of a licensed healthcare professional who is familiar with your health history.

Even if the posting user is a licensed healthcare professional, their comments should not be construed as personal health advice. If you have a medical concern, you should always personally consult with a healthcare provider.  Please contact us directly to schedule an in-person or TelePsychiatryappointment. In an emergency, you should call 911 or National Suicide Prevention Hotline: 1-800-273-TALK (8255).

Your activity on Compassion Health social media is public, and information shared on social media often cannot be un-shared. Your decision to post something may be irrevocable, or incapable of being undone. Please be cautious to not disclose personally identifiable information, such as your location, medical records, or financial information.

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Thank you for choosing Compassion Health Network.

We look forward to providing you an excellent care.